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Exam Day Online

Prepares candidates for the procedures and expectations on exam day for the Medication Aide Online Examination in Utah

A live proctor will monitor you through the webcam on your workstation to provide a secure exam experience.

Visit http://www.credentia.com/online-exams for information on what to expect and how to best prepare for your online exam. Click on the “Policies & Procedures” link on this webpage to review detailed exam rules and procedures.

What You'll Need

  • A properly equipped computer, a desktop, laptop, or Chromebook with a single monitor (no smartphones or tablets). Visit https://credentia.com/online-exams to view or download system requirements. 
  • A private room - if you don't have access to a private room, check with your training program or local library for availability. 
  • A mobile device - to complete a 360-degree room scan, you will need a smartphone or tablet (Apple or Android) that can download our free app.

Before Exam Day

  • Perform a system test – make sure to do the required system test and exam simulation before exam day. Visit http://www.credentia.com/online-exams and select the “Run System Test” button. 
  • Find your testing space – Find a quiet, distraction-free area in your home or office to take your exam. 
  • Get your ID ready - One unexpired government issued photo ID. If ID is expired, the candidate must provide proof of renewal along with expired ID.

Your name on your identification must be the same as the name you used on the application to register for the examination. If you do not have proper identification, you will not be allowed to take the test, and your examination fee will not be refunded.

On Exam Day

STEP 1: Prepare your testing space.

  • Quiet: no background noise and inform members of your household you are taking an exam.
  • Well lit: proctors must be able to see you and your testing space well. 
  • Privacy: no one else in the room. 
  • Remove prohibited items: clear workstation area to expedite room scan. 
  • Restroom/Beverages: use restroom and prepare beverages before exam. 

STEP 2: Have your ID ready.

  • Have your government issued photo ID with you. 

STEP 3: Prepare your computer.

  • Disconnect any additional monitors and close all other open applications. 
  • Have your chargers (laptop, smart phone or tablet) plugged in or nearby. 
  • Use a wired internet connection rather than WiFi, if possible. 
  • If using WiFi, we recommend at least 3Mbps and ask that other household members do not use the internet during your exam. 
  • Disconnect any VPNs or firewalls if you have them. 

STEP 4: Download the ExamRoom.AI app.

  • Download the ExamRoom.AI app to your smartphone or tablet and have your Credentia login credentials available (the username and password for your Credentia Platform account). This app is required to complete a 360-degree room scan.

STEP 5: Check-in for your exam 

• When to check-in - you can begin the check-in process up to thirty (30) minutes prior to your appointment. Your onboarding agent will make sure everything is ready for your exam before introducing your proctor. Visit https://credentia.com/online-exams to view or download detailed check-in procedures. 

How to check-in - go to https://credentia.com/test-takers/UTmace and click the “Credentia login” button. Once logged in, find your scheduled exam and select the "Start Exam" button

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